How to Change Mobile Operator / Network In India

By | January 19, 2011

According to the DoT, India has a mobile subscriber base of 650 million and that involves logistics at a very large scale that may be reason enough to be the cause of the frequent delay in implementation of MNP.

To use MNP facility, the subscriber will have to pay a non-refundable fixed charge of Rs.19, while the dipping charge is left to mutual negotiation between the telecom service providers and the MNP service providers. The porting charge shall not exceed the per port transaction charge of Rs.19, according to TRAI directive.

The porting process would involve a break in service when a number is detached from the donor and added to the recipient, which should not take more than two hours during which no mobile service will be available. After this, the recipient operator has to carry out subscriber verification according to guidelines for acquiring a new user, within five days of receiving a written request. Once verified, the request is forwarded to the donor, seeking its clearance. The donor then has to verify and get back to the recipient with details within two days. MNP is then implemented.

To be able to cope up with the enormous logistics involved, mobile number portability will be carried out by dividing the country into two zones for the purpose of security and reliability. The zones are as shown in the map.

FAQs related to Mobile Number Portability:

  1. When will Mobile Number Portability Services be introduced pan-India?As per union minister of Telecommunications & IT, Mr. Kapil Sibal, MNP will be introduced pan-India by January 20, 2011.
  2. What are the minimum and maximum time specified for porting number from one operator to another?Porting time could be anything between 24 hours to 4 days.
  3. What are the charges for Porting to another operator?
    As mentioned above, service providers can charge a maximum of Rs. 19 for porting a number .
  4. Who is eligible for availing mobile number portability?Any customer having a mobile number older than 90 days can migrate to another operator with the same number. He/She will have to wait for another 90 days before being able to port their number again.
  5. Will my number be dead during the porting process?As per the details available, a number will remain dead for 2 hours approximately during the porting process. Fortunately, the 2 hours downtime will be between 10 PM and 5 AM IST.
  6. Can I migrate my post-paid number to another operator with prepaid services or vice-versa?Yes, that can be done once you clear off all pending dues with the current operator.
  7. Will my prepaid balance carry-forward to new operator?Unfortunately not. All remaining balance on your mobile will get lapsed and will not be carried-forward to the new operator. Thus, its advisable to completely use the available talk-time before moving to another operator.
  8. Can I port my number from one circle (state) to another?
    Retaining same number while moving from one state to another is not possible unless MNP services are launched pan-India.
  9. Can I port my CDMA number to GSM operator or vice versa?Yes, with the introduction of MNP, moving from CDMA to GSM or vice-versa is possible too, but your existing mobile will be rendered useless if you opt to move from CDMA to GSM technology.
  10. Can I port my landline number to a mobile service provider?Porting a landline number to a mobile operator is possible in countries like US though, for now, Indian govt. has planned to launch MNP only for mobile phone users. India might witness landline number portability in the future.
  11. Will I get any freebies from the operator I am porting my number to?
    Keeping in mind the bottle-neck competition in Indian telecom arena, you can definitely expect some freebies and goodies from your new operator. In fact, BSNL and TATA Docomo have already announced various freebies for subscribers porting to them.

Should you have any further queries relating to MNP, drop a line using the comment form and we will be more than happy to answer you!

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